Why me · the person behind the practice

Why Alex, specifically

The home page makes four implicit claims: that I can map stuckness, resolve internal conflict, make actionable plans, and get the work done. This is where I try to back those up.

The listening is different

I take a lot of notes in session. Not to show I’m paying attention — I’m genuinely trying to build a complete map of your situation before touching any one part of it. The thing that solves the problem usually isn’t the thing that looks like the problem.

His way of listening — attuned, and detail-oriented — meant I could focus on what I was good at and trust the rest would be well-handled.

I feel myself relaxing thinking about the effect Alex had on the company as I write this.

Brent Baumgartner, Founder & CEO of Refract

You’re closer than you think

The most common experience in session is that what felt impossibly stuck turns out to be one or two moves from moveable. Not because it’s simple — because the right frame was missing, or the next step was obscured by everything around it.

Ediya is a YouTube creator and retreat host with 400,000 subscribers. She’d been stuck on her brand philosophy for three years. We cracked it in the first session.

I feel more sturdy — like “oh yeah, I stand for something, and I do feel very passionate about what I stand for.” It’s like finding my backbone again.

What stands out is how quickly we got past it. I didn’t realise how close I was. I didn’t think it’d be that simple.

avatarEdiya

I’m not selling a method

I’m not credentialed in a way that gives me a method to sell you. I don’t have a program. I’m not trying to convince you of my way. I’m interested in your specific situation — what’s actually true for you, what actually needs to happen next.

This turns out to matter, especially if you’ve been bounced around by advice that didn’t fit.

A lot of people were like “you should do it my way.” I couldn’t find someone who could see it from my perspective. Working with Alex — I had a lot of trust I wasn’t abandoning myself in any of it. He wasn’t trying to convince me of his way.
avatarEdiya

People come away having actually moved

Good conversations are fine. But what I’m aiming for is that you leave having done something — or knowing exactly what to do next. The goal is always a real move, not just a better understanding of why you’re stuck.

If you want the practical shape of an engagement, that’s on the shapes page.

I feel like I found a right-hand guy — I feel force-amplified.

I don’t say “I couldn’t have done this without him” lightly.

Brent Baumgartner, Founder & CEO of Refract